Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I'm coming very fast. Exact description. They look good quality.
Looks like good stuff. I loved it.
impressive, came earlier
Looks great
Fast shipping lenses same as store page image highly recommended
They arrived in excellent condition and very well packed thanks
Delivery time was fast, considering the cost of the product looks quality and if they are polarized lenses, although the ad said that the actual measure was 150mm in length and 145mm in length, so they did not fit me as I wanted.
Ytes satisfied. They are her beautiful
Plastikas malonus. Patogūs. Labai outlet supakuoti. Rekomenduoju
Awesome glasses, with polarizing coating, metal inserts. For this price is just awesome
Awesome packaging, as if it were an elite product. Look good, polarizing test pass. Wonderful goods and very fast delivery. Happy as an elephant
great! Polarized-tested
I was pleased. Nice. But delivery took a lot of time.
Top
Exelent product with excellent protection I loved it
Super! The spouse went with them an hour after receiving the fishing! Thank you!
Yeah, I'm lucky. In such a package to send fragile glasses is certainly not subject to comments. There is a bag of air, but forgot to pump. In general, glasses norms for their money...
Came to postomat, went about 3 weeks, the track was tracked, for their money is normal
The gadget was similar
Comfortable, light. All is well
Cool glasses, sit tight, you can see in them full HD, darken perfectly, expected that the mirroring will be stronger, but come on. I recommend, bought for 158.
On June 15 I ordered, and received on July 6 at the point of issue of SDEC. Glasses cool-husband pts liked
Glasses for every day, their money is worth. Light matte plastic frames, but from the side look good, as in the photo! Can be recommended to buy.
Came quickly, well packed, my son liked.
Glasses cool