Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
perfect! great quality for the price! recommend!
Glasses are good, polarization is. At 58 the size of the head is a little more, but not critical, I wear it with pleasure, although as the bezel does not work (bolshevats).
Good quality goods and excellent packing. Finished without any problems. Quality glasses, especially for their money.
Cheap well purchase. Basic Sun sunglasses with good shows. Packaging Art four EE
The order arrived in 29 days in the national team parcel. The glasses are not bad, but the arms are very tight. Polarization is. But rubber inserts in the puddle sit weak and leave around the edges.
Delivery to Moscow 2,5 weeks. Glasses of their money are worth. Let's see how much will last
For your money, will go
Delivered to Ufa in three weeks. The glasses are cool. Filter perfectly. Metal Arms. On a man's large face is suitable. Even in appearance and to the touch quality, despite the price. Packed in an inflated bag-cool
Polarization is present. Glasses look very high quality. Made neatly. Let's see how long they live. In themselves, not small, medium size, closer to large. The glasses are plastic. The color of the glass is pleasant. I did not notice distortion. For a car and a beach is an excellent option. Recommend.
Superb quality. Recommended shop 100%
As displayed.
Came quickly! the quality is normal. it came in an inflated package. excellent glasses!
All guuwood
nice
The parcel came, almost a month I waited more, the quality is not very good, on the mouth of the rim paint and it is visible that it will fly away, the decorative rubber rubber band
The glasses went about 1.5 months. In appearance, strong, the arms tightly close. On a large face-I just wear these for a long time, they are called Wayfarer, they suit me.
Very good furniture product
Glasses top for price
Good quality
Shipping PPC long
Despite the great packaging glasses come with a bent bow. But I was able to fix it. But that failed to fix so it rubber things on the end of the arches. They are not close to a bow, when removed from the face strong cling to the hair. The photo clearly shows the gap. But do not know what to do. Otherwise excellent points.
Everything is fine. Thank you very much!
Quality is good, but they did bolshevat, apparently I have a face
amazing quality , packaging , best of best, thank you so much ❤
As for me so glasses Super especially for its price. The views are in 3 or 4 times as much. Sit comfortably. The store also sent immediately, handsome. Lucky parcels combined so to me it quickly 10 days in the region. Can so much and there is always. Honey plastic cover not know how quickly oblezet, Let's see. drawback is that забраковано in ordinary black bag and thin as is the case of the points and all!!! get scratched broken can easily with by mail. I was lucky, still intact all good?