Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good T-shirt and matches the size
XL at 46 is too wide, not oversize, but ridiculous. It is necessary to take XL at 48-50. The fabric is not nasty synthetics, but not cotton. For 214 rubles took, norms.
Fabric is very nice, drawing sticker? I do not know how much is enough, it looks beautiful
Synthetics, dries quickly, pleasant to the body. Delivery to the country in 10 days.
the quality of tissue and printing is not that good. but nice to have it.
The picture is not in the center, the quality of the synthetic T-shirt, it stretches well. At its M is not too big. Who needs to take less in the guise
Cute synthetic T-shirt, took because of the print. For my taste, the print is fine and bleklovat. Size L on the OG 90 cm sat sooo loose, probably it was worth choosing a smaller size
Great T-shirt! The picture is clear. Is size M approached our 44. Fully corresponds to the description. Very fast delivery.
The carving is smaller than the European one, an XXL, comes being a 46 or so, is thin cotton
Perfect!!! Great shirts
quality so so
It was supposed to be a quick delivery of combined package, but it got lost for a month. And so it took 2,5 months total. When I ordered it, the older reviews/pictures made it seem as if it was a cotton-synthetic blend. But the T shirt is very stretchy and shiny. Before someone comments on the price: for the same price I can buy cotton T shirts with print in local stores. But I was looking for this type of print, and unfortunately this was a mis. (or the previous batch was really made differently from the one I got) I gave this shirt away.
The material is cotton, the shirt cute.
My size is XS and I bought the T-shirt XL because I wanted a free style t-shirt. Anyway, the size would suit M-L as well. The quality of the t-shirt is good, cute material.
Nice shirt, size, nice fabric, printing is also good!
The material is a combination of cotton and elastane, snow-white, the print was made carefully, has a good quality and vibrant colors. The size M is suitable for me - 165 cm and 60 kg (a little loose)
Blouse beautiful, very soft fabric, size, like.
The fabric is not expected, is liquefy gross, not transparent, is not as cool as I thought, the drawing has colors different and stamping is more Petty
Perfect for the money T-shirt, but nice. T-shirt is made with high quality. But do not wash.
Is beautiful, the fabric t like But is most likely Sticker washes leave, is not quality nice. The price you can not get much more
The blouse is beautiful, the material is very nice, wears very well. Am satisfied with the purchase.
Excellent. Excellent. Fabric soft and cosy. Suitable for summer. I mean order more
It was more than a month, the quality of pure synthetics, the neck is too wide, the picture is not as bright and quality as in the store's photo (
The only bad thing is q is not cotton.
I ordered 2 T-shirts in white and black color of one size, but it turned out that the black T-shirt is smaller than white and the fabric on it is worse in quality. Order came quickly