Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I arrive earlier than expected, this super nice and very good quality, I highly recommend
In the reviews they wrote that there will be short sleeves, but nifiga! With the growth of 171 and lean physique, the sleeves sit perfectly and at the same time have another length. The color is awesome and generally pleasant to the body. There are no jambs, I will still order other colors
My parameters height 160 weight 43 OG 82. Under the bottom with a high waist. Thin jersey, but good, it does not seem to roll up. The color is pleasant, not faded, buttons in tone, you do not even need to change. Sleeves for my height is the most. Recommend
On such a mare as I'm not enough, but in general you can wear
supa cute and not too thin nor thick
Very nice blouse, nice fabric, for my height 153 just above the navel
On the height of 170 cm the sleeve is short, the fabric creaks. Thank you to the store for fast delivery and gift
The color is like a little different than in the photo, but in general everything is fine
So cute. Quality is pretty okay
A good blouse, as a gift, the store put an elastic band, it is also very pleasant to the touch
The blouse is super cute and pleasant to the touch. A little thin.
A good cardigan, synthetics, but pleasant to the body. After washing did not sit down and the color did not lose. The button is firmly sewn, the seams are even, the threads were slightly stuck out, but not scary. My parameters are 87-60-88 for height 162 short sleeves
Looks really cute! Really stretchy but It’s very cropped even for me and I’m 5’1
Good and pleasant to the body blouse. The quality is excellent! nothing sticks out and the smell is completely absent. The store put a gift. thanks)
It is a little sheer but cute
thicker than i thought it would be but still super cute
Cute!! Not very comfortable, so you might want to wear a bra with it. The color is darker than a pale green, but still pretty!
accurate to description and cute!
Looks exactly like the picture
I’m using it for accessories purpose. And it works