Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fine quality! Free, very beautiful, looks expensive
Luxury
Beautiful blouse. More dense than in the picture, but still so flying. Not one thread, all seams are even. The cuffs are narrow.
Shipping fast. Blouse is beautiful, the fabric is dense, but all sizes are smaller than indicated in the table for this size. The sleeve is shorter by 3 cm, short for height 167 cm, the length of the blouse is also smaller by 3 cm, in general by 48 R blouse sits not freely. It turns out that the size is small.
Nice shirt! Thank you!
The blouse is thin, slightly shines through, the material is pleasant, on the OG 103, ot90 sat well, a little dense in the area of the brush, but generally liked. Tags are not Massimo) but it looks
Fabric usual viscose or polyester, blouse is not transparent. There is no linen or cotton there. Disappointment. From the original model only the pattern on the blouse ((
Quite a quality blouse, I liked it. Translucent, pleasant fabric, it seemed that mixed, sewn well. Cuffs for me are a little narrow, I'll sew the buttons.
Chic blouse, sat perfectly, at 46-48 just right, went a month. Cloth is dense, it pleases, for the autumn just right.
Very nice. I just asked for a very big size.
A nice blouse, comes with tags. the material is pleasant, mixed
Overall nice, but wrong name-misspelled the name and 100% poliestere
Nice shirt. The material is not chiffon, as in the photo, more dense, but it does not spoil it
On the Russian 44 (75 V) size approached perfectly. There are tags. No foreign smell. To the body the fabric is pleasant
The tag is not Massimo, but that Tipo "massyrian" import substitution in Chinese :) The fabric is not chiffon but distinguished from the original. For such a price-norms. The fabric is quite dense, it will not work for the summer. Sent two days after the order, went a little more than 2 weeks before Rostov.
Beautiful blouse, just as described, fits perfect.
Just received this parcel, received within a week and a bit. Fit really well, Great product looks exactly like the pictures. Will order others
In the photo it is better than in life, so in the fields to go)
Blouse just fire!!! Yes, it's polyester, but everything is sewn just perfect, it's also perfect, order its size, not small! For this money just a gift))
Nice. Corresponds to the size chart. But the tissue is a question.
Very good quality shirt! The fabric is dense, it is written polyester, but it feels mixed and more natural .. Looks more expensive than its cost! On the growth of 176 and 46th r-r took the size of L, sits well, with a margin, sleeves along the length of normal, it was possible to even risk and take and
Blouse corresponds to the description, thank you very much, I will wear it with pleasure.
Very good quality for this blouse, I love it! He's very classy
The blouse is just super, a little loose! Suggest to buy
Great shirt!!!! I really liked it