Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything is super, as in the photo.
Puffs and sticking stitch
Everything is super
Just so took
Quality is good, there are Velcro
Very stretchy. Silicone on top, so it doesn't slip off
Thin, whole without hooks
The stockings themselves are good. But, unfortunately, one stocking came smoky. It was not me who broke it when I put it on, I checked it immediately, just so that it was better to see, I took a picture on myself. The quality is not bad for such a price. I have very wide legs, but stockings were hoping. I'm going size L-XL. despite the marriage, I will order more.
On very thin and low.
In good condition came But just not on wide straps Who has legs slim very well will
There are small shortcomings, it's interesting to have enough of them. Basic Plus of course price. The growth of 178 is not bad, although the volume is 45.
Stockings are disposable, thin, thin legs.
Took immediately 3 pairs, the store sent quickly, the delivery was also fast, within two weeks in the Krasnodar Territory, for his price (took at a discount 69 rubles). On other Internet sites, such are sold from 400 rubles. They are very thin, so it is necessary to be careful with them, so as not to do before the time of puffs, separate + that they with a rubber band transparent, which, which Good product, I recommend
Ordered 17.06.22, received 09.07.22, bought black and flesh, their toe is reinforced, lace with two strips of silicone, but unfortunately turned out to be narrow, although my legs are not thick (45 cm in volume), they are straight on the Barbie doll, the height of 166 is normal, black seems a little bigger, But still back-to-back and strongly pulls the lace, but with the flesh will have to say good-bye, as it turned out a large arrow, a clear defect of in sewing in Quality is not bad for this price, but I will not order any more ((((
Pleasant to the touch, long, stretch. Came before the deadline)
For its price chic stockings) came whole-without puffs and arrows
Fast delivery, very gentle, with silicone, satisfied
very nice I like them
for 175 cm tall too short, but material is very fine