Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful bathing suit. The size as measured the quality very good thick and grabs well and the colors as the picture
For the price you pay not too bad. Love the print. However on the boobs looks weird as the stitches are tight not well done.
This swimsuit is just love! Girls with a small breast size this shape looks just super! The store is very responsive, I asked to send as quickly as possible and sent on the same day. In 2 weeks, I taught him!
good quality. love it.
Excellent quality as the picture.
Swimsuit cool! I ordered another color. M at 88/67/90 is ideal. Delivery 2 weeks to Moscow.
Cool swimsuit, took the size M, in the chest is a little small, the panties are a little big, my parameters are 88/65/90, the delivery came on time, thank you you you
Amazing product ! Makes you look so good :) my insta -> emmabellejambe
Girls, swimsuit is incredible! In life as in the photo. My height 173, weight 57, took M, the size of the chest 75c perfectly suited. The order came in two weeks
I love it. The color is beautiful, beautiful, beautiful. The quality is very, very, very good. It's very comfortable. Super fast shipping! Very happy. The bottom is shaped like the year 60, I 've never worn one like that. I 'd have to get used to it.
Perfect!
This swimsuit is amazing! Im in love i ordered M for 87/65/97 and everything fits perfectly. also shipping was really fast, it took only two weeks to deliver it there. thanks a lot
I love it! It’s a little tight so I might’ve sized up but I think I’ll just use it as a more secure bikini than the ones I already have lol. Good quality though!
Very nice
Super cute bikini. I’m 5’2”, weigh 155lbs. I ordered a large. Maybe I could have gone a size up so my boobs could fit more but other than that, I love it!
just like the picture
Looks exactly like the picture. Size up though because it is made extremely small. I'm usually a S (and that's what i ordered) but it was way to tight. Will order again but in M.
absolutely love it! exactly as depicted in product image. I feel like barbie. I'm a 34C top and M is a bit small, but I don't mind, L would be too big I think.
Runs small. Not suitable for bigger busy