Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
LOVE THIS DRESS
Beautiful, thin, sits on a figure, slightly shines through, under seamless underwear. Height 168, 93/64/105
Beautiful!!thank you
very accurate & nice
Very cute dress! I love wearing it out! Not really sheer, but will show the color of what you wear underneath so I recommend nothing!
GET THIS DRESS. The most flattering sun dress.
this dress looks exactly like the photo!!
Such a cute dress got a lot of compliments on it. Came in time and was a perfect fit. Got a small. I’m 5’2 140lbs
such a cute dress and super form fitting. makes my body look so good and i don’t really have curves. i wouldn’t recommend if you have bigger breasts because mine fell out of it once i bent forward lolll. but overall it’s a cute lightweight dress perfect for summer. i’m 5feet7inches tall with 24inch waist 118 lbs
it’s vv cute- jus a lil see through lol
A little see through but perfect for summer
Lol I took a quick pic but Really cute for the summer time! Super fast shipping as well.
I love the fit of the dress! it's see-through, but I like it that way.
Such a cute and lovely dress
Fits true to size. Came in 2 weeks. Thanks !!!
super cute! also see through so maybe wear for a beach day + dinner that way you can get away with wearing a bikini under. also not very forgiving fabric but all in all it’s 8/10! love it. and the neck line is very flattering with small and big chests!
Love! Get it trust me I don’t wear dresses but I thought i would just get it and I’m very happy.
it looks more of a blue than grey, but WOW it hugs the body so well! came in only like 2 weeks to florida which was unexpected! i’m a 32a/b with a 26 inch waist. i wear a 3/4 in bottoms and an xs/s in tops.
SO pretty! I am a S and got a S in blue. It was not see through on me at all but you will need a nipple cover/ sticky bra.
Nice dress. Fits on 170/80/60/90, only the straps little long for me, but easy to fix it. It is ransparent, seamless nude color underwear need. I like the knitted material, but i am curious how it will be feel in hot weather, because it is 100% acrylic. For this money ok.