Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Malomerka, L as a Russian m. On quality is OK
The material is good, the T-shirt of the same color, ordered 2 T-shirts, one black and gray, the gray turned out to be bigger than the black, although the size is the same,, so this is my physique, for on my height 1.90 and thin body it looks a little wrong, As I expected, although there are T-shirts of the same type, which look normal, in general, some kind of shit, and so normal, generally satisfied, especially well suited under the hood.
T-shirt just 1000 of 10. I wear M ordered 2XL. It was possible and the size is smaller, but in principle not bad. I did not communicate with the store. To whom about came in a month
Ordered three T-shirts, all three Super, for height 183 and weight 74 size 2XL sat perfectly. Quality is also excellent. Very satisfied!
Mike as a T-shirt on the bottom of 50 kg 174 height took L, not straight oversize if compared with the size L in your firm, shorter L (yours)>L (Alice) and so on quality as a T-shirt from the bazaar, it seems quickly sits down. (Malomerit)
This is base, this is some basis. Without a black T-shirt, you are a parrot, because the usual user of white T-shirts, not able to enjoy wings from KFS. I put it anywhere, everywhere fits. height 169
I ordered white and khaki, in fact white was Milky, and khaki is brown. On height 168 a little long
Nice T-shirt
On the growth of 164 took L, sat down enough oversizno!!!!
Considering the value, the fabric is not much quality, size was good, 181cm, 60kg
Quality is good, pleasant. The size approached (looked in the table). Thanks;)
Many thanks for the goods. T-shirt is simply chic, and delivered sooo quickly. Parents as usual did not appreciate my bag of potatoes, but I will now always wear my bag) with the store did not communicate, but this is not necessary. My height is 161. Once again, thank you for such a wonderful thing♡♡♡♡♡♡♡
1.85m 75kg. Heavier than usual cotton
Use H$neuf. Burg. U j née jfrn. No fe in vr uh urchin. Uncle.
A good T-shirt, quite dense fabric, such as I wanted, a 100% match with a photo
Came on time as promised, but if you want it to be like in the picture, then take on size two more.
Cool But I took the maximum size, so it looks cool Shines a little
Great quality!
My boyfriend really likes this shirt! :) It fita him really well and the material is actually really good. It reminds me of those typical Gildan T-Shirts, but they're softer and much more comfortable to wear. It's also lightweight for the summer which is great! :)
I'm in love, gorgeous T-shirts. All my expectations have been met. Colors are good, the size is perfect. The lines are neat. I will gladly take other colors in the future. If you are in search of a large T-shirt, then this is the very thing! To buy I recommend! Special thanks to the store for such speed. Sent quickly and reached too very quickly, although I live in a small city ~
T-shirt fire. I really like it, I will drive on physical))) (if that my height is somewhere 165-167)
Everything perfect, the size fine, matches the description
T-shirt pleased (cotton)! I wanted a little bigger size, but it's also good. Height-1.68 cm
To Moscow a month. 728,65 rub. Thin, shines through, the seams are even, the quality is good. To the touch is pleasant. On the Size S took L, as an oversize. I realized that I do not wear an oversize, like potatoes (((before wearing, you must wash, stink
Good, I recommend taking 2 sizes more. At me M, I took 2XL and it turned out to be a bit large, the size would be smaller would be perfect.