Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very beautiful and sexy set. Sewn neatly, in some places stick out strings, but not at all critical)) took M on og 90, the cups were a little free, but nothing.
The set is excellent, the quality is super. Delivery to Moscow in 16 days. Recommend. The order of this store has more kits. I ordered the size M, (on my 80b sat well)
Lingerie delight. The best thing I ordered with AliExpress. The quality is excellent and the village is good. Recommend! Also, the delivery is only 10 days.
I bought both blue and yellow and I love love love loooove them! They aren’t itchy at all and the quality is actually pretty nice! I can’t wait to wear them :)
As soon as I opened it, I fell in love. Incredible beauty, excellent quality and sat perfectly, as if they sewed me
Exactly like the picture... Material is little rough but it's very pretty. I ordered size S. I'm 169 cm tall and I weigh 56 kg. Very pleased. Recommend.
10000 of 10000 stars. Showed a friend, she will also order. I feel like a goddess in him.
Cool kit. On 75b s sat perfectly. I really liked the linen, tender. For such a price-a fairy tale.
Too large volume under the breast, you have to suture :( at the waist is also a little large, down the belt, but not critical. Cups s for a confident double. Panties came up perfectly. And so very beautiful kit!
Everything is fine. The volume of the bodice is a little too big, but not critical
Sewn neatly. Very beautiful. Size L fit well on parameters 104 83 110. Delivered in 2 weeks. I will take more
I ordered a size M, focusing on reviews and a grid. The bottom straight went well, but the panties and could not help but generally they are adjustable on about 85 to 105 exactly) the belt on from 66 is normal, does not fall off and from 64 to 68 somewhere will be OK. But the top is rather from the category "put on to remove", on the chest more than 3-3,5 size is hardly suitable for everyday wear, and on the fifth looks like a top top the volume under the chest is similar to something between 75 and 80, I'm a little more (67). In the photo I tried to show what volume in the Cup. Well, the very quality is excellent, very neatly sewn, the grid is dense, the accessories are good, the colors are bright and correspond to the photo.
Take, you will not regret, and even for such a pleasant amount!) Set beautiful, cute and sexy
This is absolutelky stunning! Took size S for 70B-C. Sat perfectly.
According to the feelings on a small volume of the chest, I was cramped. My parameters: 93-70-100,
Madly happy with the underwear! The quality is awesome, the size approached perfectly, except for the beach in the red kit. I'm too big at the waist, but in general it's not scary! I highly recommend this store. In the shop, such kits from 4-5k
It's just super girls. Definitely recommend! The quality is no worse than the sets for 2-3 thousand rubles, and I have something to compare. Color saturated, sewn neatly, the mesh is not pricked, sat down like a glove (size S at 86/68/96 came up perfectly, chest 2,5 size, the straps are not thin, at the maximum, all the settings have twisted out and nothing will Press). When washing does not shed, everything is adjusted to your size. Thanks to store and AliExpress.
All right, all right, all right. I think it's time to have a good day. Super ensemble pour cette somme là. Au départ, je l'ai pris pour occasions et je me dis que je pourrais même le porter tous les jérrais
Loved the lace and decoration of the garments. I ordered a size M and I was excellent, being of measurements of bust, waist and hip: 93-72-98cm. I liked it looks like, very cute and elegant. Highly recommend it.
I love this item, it fit perfectly