Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
its fits perfectly and corresponds to size I ordered size 34/75
The product arrived just like the picture does not match in between I don't know if it is this separate or the rod broke, this one comes to size 36/80 my bust is 92cm for reference, this nice one I like!
Great stuff. Good qulity. Fast shipping. For years 7 only it and wear it. Like in the picture. I recommend to everyone
Normal, unusual still, came quickly, did not communicate with the store! As on photo
The parcel came on time, even a little earlier. On my 85B came up perfectly, the quality is good. I take this model not for the first time, I really like it. Thank you!!! Seller recommend!
Second time I recommend them in another size they are nice to wear if it is not tighten on you it is impeccable and those for the choice of quality products for the dishes are Good for the choice of quality products for the products and the price of the store and the seller who is in couple or pa or the store of the seller who offers a Quality
Très contente
It's OK. I do not take it for the first time. At OG 90, under the breast 80 fits (the size of the store is 34 V) on the face is written 34/75, sits as I need.
They are perfect very good
it took only 2 weeks to arrive and material is really good
Not good quality. After the first wash, part of the inner liner got loose.
All comply with the description. Nicely Made. Recommended
too small for me☹️, my fault.
Exactly like the photo, 36B a little small, but it performs its function equally! Fast shipping.
good
It looks ok, but the delivery is taking so long, almost 3 months…so deducted it 1 ⭐️
Good bust. Small bruises and seams, but I'm given for such money, for every day... white underwear... We'll need a new one soon. I love snow white. Unfortunately, white underwear quickly loses White. Bust recommend. Very convenient, if you have a cutout on your back, on your chest. This bust is necessary for every woman. I had one. I bought in the store. The size approached (I wear 75 in or 70 s. I bought 34B in this store. Take it will not regret it. I did not communicate with the store. Another moment. In this bust, the bend between the cups is as broken or broken, but it does not interfere... it is necessary. In the bust from the store, the crossbar is plastic. But I'm davolna purchase. Buy!
Omg I am in love with these , that make me look like I have gummy bears so excited to wear them out
Lovely! I love them. Just lovely