Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Beautiful dress, sits well on its parameters 95 72 102 HL sat perfectly, the seams are even to buy recommend
Excellent dress, tight satin, does not look cheap. At its S (44) took L, came up perfectly. This style is not for a large chest
Very nice dress. Gentle and well done. Height 167, 83/65/95.
Lovely dress
Chic combination!!!! Perfect simple. I didn't even expect it. Super quality. Nice landing. Better than any mass. Thanks to the store. I will order in other colors. One of the best purchases. Take it safely. Per weight 45 kg. 83/59/84 sits perfectly
The dress is just super!!! it came quickly. The quality is good and the appearance is decent, it does not say that it costs 900 with something. At US in TC type of such, only from the bishman fabric are sold for 5000. I will order other other studies, in life I wear M and L, I ordered XXL, the village is perfect and free as it should sit such a dress. I hope I'll skim kg 10 and there will be a gun at all))
With or without any discount, Women’s Satin Deep V-Neck Sexy Dress is a top quality must-have
Delivery to St. Petersburg about 4 weeks. The dress is excellent. Slightly overestimated and ordered a dress in size s. The dress on the parameters og 85 cm, from 67 cm and about 91 cm the village is dense, I wanted that it would be a little freer.
Matches the description. No drawbacks
more than worth its cost
Matches the description in full. Gonna order another one soon
arrived in perfect condition and the package arrived fast, plus very well wrapped 10/10 very good the seller and the product. Super recommended.
Thanks to the free shipping option, I saved quite a lot on the purchase and made a good deal
after a long search i am sure that the best price for is offered right here. the price is fair for the quality.
The store offers the cheapest price for Women’s Satin Deep V-Neck Sexy Dress. awesome deal!
All is OK. arrived in good condition.
my coworker is so complacent with Women’s Satin Deep V-Neck Sexy Dress! This is the most spectacular product ever! I would recommend this deal. It was received so fast, the measured delivery was over later and it came less than in ten days after making the payment! Very enthusiastic with the purchase and with the customer service. And this asset, exceeded my expectations for thecost.
It's been 20 days. The fabric is elastic, flowing, pleasant to the body. On weight 56 kg, waist 73 came perfectly. I did not communicate with the store.
gorgeous , thanks!
excellent! Quality as the description. Everyone is happy. Recommend!
Good item and fast shipping. Thank you so much!
Everything was good until one moment, it seems that the store quickly sent, but for some reason it waited for two weeks when it would be departure, flew out and quickly to the Tver region even even I liked the dress but I think it's nice to sew at the waist, the fabric is pleasant. I 1.55 wear size XS
The dress is very pleased with the quality. The village is also very good, I wear 40-42 closer to 40, I took the size S
totally worth its money. recommend.
I'm truly happy with the purchase, it offers good value for money