Shipping
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Returns
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Clothes Royal (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://clothesroyal.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Saw such glasses at sea and they cost in the area of 1000 (at a discount), Decided to wait with the purchase and correctly done. They ordered exactly the same on alishechka. My daughter really likes, says-stylish. The only thing for me is a little heavy. But the quality for this money is just super, it came all in time, with the store did not communicate
The best glasses for the rave. Stylish, simple, youth
Pretty. Packed well in pupyrku, not hurt
Very exactly as in the picture, well packed, neatly, thanks to the store I recommend.
I really liked it, I ordered a chain for them)))
It came crushed a bit innthe bag but it fits fine. Was expecting better than I recivered but oh well
Nylon eyepieces, idealne pack, delivery 3 types
The glasses came intact, packed in a soft pouch. Only went a long-month... and so everything is fine!
Glasses are super, they look clearly more expensive than their cost. I'm delighted.
Looks cheap
Perfect like the picture and arrived very quickly!
best glasses ever!! am so glad I bought it..thanks store
Very good quality look luxurious, except that on the leg it has as scratches Compliant with foremost what describes Very well packaged
In the shopping center such 1350 at a discount. Everything is fine
Cool glasses, weightless. Came even, packed in a pupyrku, delivery to St. Petersburg 12 days.
Very nice the truth. Quality I put you 3/5 because you feel something fragile peeeeero in sight are very good. Until today's sun, they haven't scratched or gotten ugly. It was bought with a coupon so I got $0.01 cents and for that price the net is muuuuy well done, I highly recommend it since they make me feel the goddess I am
Unfortunately, the broken came. Very sorry. Packing is only pupyrka.
Several krivovati, not critical, fully correspond to the photo, came 5 weeks before the Tula, took here it was wanted without a logo on the arms, such as came, I went out in sunny weather, and walked around, as they themselves narrow and glass about nothing, they miss, Polarization of course not, but I did not expect for this price, and so not flimsy, normal, full face glasses narrow, not wide as a virgin., So this is individually, I did not like how I sat down, I do not wear it, they lay down, but I myself do not recommend glasses stylnenkie,,,
19 days to Moscow post office. The glasses were packed in a pouper, an individual bag and on the lenses was a separate protective bag. Glasses are completely made of plastic. The ring on the lens can be removed. Everything is done well, fasteners for the arms are normal. I did not communicate with the store.
Cool glasses, but slightly curves (everything is fixed), unfortunately, I did not fit, wide too, I will give someone) and so the quality is good, I recommend buying it!!
Excellent goods, as in the description. Came in 20 days in a combined parcel. Thank you
Glasses of amazing quality, slightly uneven (3 photos can be seen bending), but visually it is noticeable only from above and from below
So beautiful, high quality
Very cool glasses. exactly the same as in the photo of the store. came to Uzbekistan for 1,5 months. at transparty nothing was damaged. very stylish, manufactured qualitatively.
Everything is super, as in the photo! The parcel came faster than the term with other orders in one, very convenient! Seller Thank you